RBI Guidelines on Digital Lending, 2023

These guidelines were issued by the Reserve Bank of India to regulate digital lending practices and protect consumer interests in the rapidly growing digital lending ecosystem. The guidelines establish comprehensive requirements for all digital lending platforms, including mandatory disclosure of all-inclusive cost of digital loans, standardization of key facts statement, restrictions on unsolicited commercial communications, and data privacy requirements. They mandate that lending service providers must store data only in servers located in India, ensure direct disbursement of loans to borrower accounts, and implement cooling-off periods for loans. The guidelines also prohibit automatic increase in credit limits without explicit consent and establish grievance redressal mechanisms for digital lending.

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Building a Privacy-First, Trustless Ecosystem for Data Protection.